Mary Osuagwu, ChPP
Mary Osuagwu is an Operations Director at Soben, leading the Energy and Infrastructure sector in EMEA.
The infrastructure industry is at a turning point. Ambitious projects are underway worldwide, but a growing skills gap threatens progress. According to research conducted by RICS in 2024, a lack of surveyors was identified as the most significant skills shortage in the UK. The shortage of experienced professionals in key roles – like quantity surveying and project management – makes it harder to deliver on time and within budget. So, how do we bridge this gap and secure the workforce we need for the future?
Understanding the challenge
The skills shortage isn’t just about numbers – it’s about experience and adaptability. As the industry evolves with new technologies like AI and digital construction, traditional skill sets must keep pace. But attracting and retaining fresh talent is becoming harder, especially as younger professionals gravitate towards industries perceived as more innovative. To future-proof infrastructure delivery, we need to take action now.
Here’s how:
Seven strategies to bridge the gap
Investing in talent at every stage
Career shifts and breaks shouldn’t be barriers to entry. Returners programmes can help skilled professionals re-enter the workforce after career breaks – whether due to parental leave, military service, or other life changes. And let’s make apprenticeships accessible to everyone. Whether someone is 18 or 44, if they want to become a Quantity Surveyor, they should have that opportunity.
Strengthening industry-academic partnerships
Education and industry need to work together. By integrating real-world challenges into university curriculums and providing more internship and apprenticeship opportunities, we can better prepare graduates for the realities of the job market. For example, Soben has worked with QS students to offer work experience alongside their degree, something Associate Director, David Lymburn has done with Soben. Our teams engage with students to provide insights into live projects, helping bridge the gap between theory and practice. By exposing students to real work, we ensure that graduates enter the workforce with the skills and confidence they need to have long-lasting careers.
Engaging local communities
The best talent may already be in our own backyard. Creating job opportunities in local communities – especially in underserved areas – can not only strengthen our workforce but also transform lives. Early outreach, training programmes, and meaningful employment initiatives can make a lasting impact.
Identifying skills gaps early
Waiting until projects are delayed due to staffing shortages isn’t an option. We need to proactively map out skills gaps before they become a crisis. By analysing workforce trends, we can plan ahead and develop talent pipelines that align with project needs.
Embracing technology
Digital construction, AI, and BIM (Building Information Modelling) are reshaping the industry. But tech is only as powerful as the people using it. Investing in digital training and ensuring teams are comfortable with new tools will maximise efficiency and innovation.
Encouraging a broader talent pool
A strong workforce benefits from a wide range of perspectives and experiences. The infrastructure industry has an opportunity to attract talent from all backgrounds by fostering an inclusive work environment. Outreach programmes, mentorship initiatives, and supportive career pathways can help open doors for more professionals looking to enter technical roles.
Retaining talent through career progression
Hiring great talent is only half the battle – keeping them engaged and motivated is just as important. Clear career pathways, leadership development programmes, and strong employee engagement initiatives help retain top performers and ensure long-term success. At Soben, we believe in investing in our people. We have structured career development and provide opportunities for continuous learning and mentorship. For example, our internal development programs help team members transition into senior roles, equipping them with the skills and confidence to lead complex projects.
The way forward
Addressing the skills gap requires a collective effort from industry leaders, policymakers, and educational institutions. By prioritising workforce development, embracing innovation, and fostering an inclusive culture, we can build a resilient infrastructure sector ready to meet the challenges of the future. At Soben, we’re committed to developing top-tier talent and leveraging the latest solutions to ensure our clients achieve outstanding results. The time to act is now – let’s build the workforce of the future, together.
Mary Osuagwu is an Operations Director at Soben, leading the Energy and Infrastructure sector in EMEA. To learn more about Soben’s consultancy services in the infrastructure industry, contact Mary at:
Operations Director
Why Soben?
At Soben, we don’t just talk about addressing the skills gap – we take action. We are committed to developing a long-lasting talent pipeline by investing in our people, supporting career changers and fostering an inclusive culture where diverse perspectives drive innovation. Join us as we build the future of infrastructure. Look at our open roles here
